hotel firenze offerte

Terms and conditions for your holiday

General Conditions of Services ´

Book a holiday at Hotel Firenze, our hotel on Lake Garda

Cancellation Policy

Direct booking is safe and convenient.

Prices shown are per room.

Additional Tourist Tax to be paid at the hotel: adults €1.50 per day; no charge for children up to 12 years.

You can book online, via email, or over the phone, without credit card. No deposit is required.

Payments

Payments will be processed at the hotel on the morning you check out or the night before.

You may pay cash up to €2,999, or using a Visa, Mastercard, Eurocard credit or debit card. Cheques are not accepted.

Cancellations

Free cancellation with no penalty up to 48 hours in advance.

Guests who cancel less than 48 hours in advance will be charged the full price for the first night.

Child Reductions

Cot: €10 per night up to 2 years old. 

Third bed reduction in a double room with two paying adults:

  • 50% discount between 3 and 6 years old
  • 30% discount between 7 and 12 years old
  • 15% from 13 years old

Checking in and Checking out

Guests can check in from 14.00.

Check out time is 10.30.

A late check out room with luggage storage and shower is available for free.

Pets

Small pets are welcome upon request and subject to hotel confirmation for €10 per night (food not included). Guests are kindly required to bring their own pet blanket or basket. For hygiene and safety reasons pets are not allowed in the restaurant, swimming pool, and buffet area.